Poett LATAM

Gigi

As the entrusted Community Manager for Poett, a prominent cleaning brand in Latin America under the Clorox umbrella, I had the privilege of connecting and nurturing the vibrant community through two impactful campaigns: “Re-discovering the senses” and “Love Evolution,” which introduced a captivating new fragrance.

Re-discovering the senses

Through a deep understanding of our Buyer Personas, we discovered that our community highly values sensory experiences that create memorable moments with their loved ones. Armed with this valuable insight, I implemented effective community management strategies, including active social listening, prompt response to messages and posts, and the generation of creative approaches to engage our audience authentically.


As a result of my dedicated efforts, the Poett community experienced a significant boost in engagement, accompanied by a growing base of enthusiastic followers. The sentiment surrounding the brand on social media channels was overwhelmingly positive, showcasing the impact of our community-building initiatives.

Additionally, I successfully managed content scheduling and oversaw community growth across Poett’s social media pages in Mexico, Peru, Argentina, and Chile, ensuring a cohesive and engaging online presence.


Overall, my role as a Community Manager for Poett allowed me to foster a strong sense of community, establish meaningful connections, and enhance the brand’s reputation in the cleaning industry.